Basic working knowledge of various computer technology and software to include Microsoft Office applications.

Excellent telephone etiquette and communication skills.

Proficient in basic math without use of a calculator.

Detailed knowledge of local gaming regulations.

Knowledge of advantage play systems and cheating methods.

Detailed knowledge of Table Games, Slots, Race & Sports Book and Casino Cage procedures.

Previous experience working in a similar resort setting.

At least one year of gaming and/or Surveillance experience.

Collaborate with leadership to maximize guest experience.

Identify trends and abnormalities by reviewing data through various software applications and investigating anomalies.

Maintain strict confidentiality of Surveillance operations and any non-public information learned as an employee. Testify in court as a representative for the company as necessary.

Cooperate with the local Gaming Authority and coordinate with and/or assist other law enforcement agencies as necessary.

Maintain and improve knowledge of game rules, company policies, procedures and threats in all areas which Surveillance is responsible for monitoring through training and professional development.

Proactively observe and review video then complete required documentation regarding specific incidents including but not limited to guest complaints, procedure errors, risk management issues, player evaluations, theft, and variances.

Proactively monitor all casino areas and personnel including, but not limited to, Table Games, Casino Cage, Soft Count, Slots and Poker to promote accountability with policies and procedures, identify suspicious activity, and deter fraud and theft.

Operate various closed-circuit television (CCTV) technology to monitor and review casino activities, archive audio and video evidence and monitor the system for malfunctions.

Providing both customers and employees with a fair, safe and secure gaming experience by creating accountability to company policies and procedures as well as appropriate laws and regulations. The Surveillance Operator contributes to an environment of collaboration in which Surveillance supports partner departments in providing outstanding service to all guests.

Our Company has one exciting mission: To entertain the human race. Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands.

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